he ISO certificate of quality is an official document issued by a licenced certifying unit as a confirmation of compliance with international standards determined for a sector or service. Obtaining this certification requires proper work organisation and strict observance of the settled rules of behaviour.
ISO 9001:2015 and ISO 17100:2015
Our company was awarded twice: in compliance with the standard ISO 9001:2015 and ISO 17100:2015 ISO 9001 guarantees the introduction and successful implementation of the quality management system. In the case of our company, the scope of certification covers the following: “Providing translation services, including specialist and certified translations, and management of translation projects”. ISO 17000 strictly concerns the quality standard of translations offered by our agency, their sound performance, and the competence of those in charge of order processing.
Quality in service providision
Since its very start, Alingua has been focused on the satisfaction of its Customers and has aimed to address their needs in the best possible way. Our operating procedures strive to establish a friendly and productive relation between our Customer Service Department and the persons who need translation services, the result of which is a professionally translated document handed to the Customer. The obtained certificates confirm that this goal is successfully fulfilled.
A company awarded with ISO compliance certification is a credible business partner, both in Poland as within the EU or in the US. Companies that operate on international markets or those still planning their development abroad can be sure that the cooperation with an ISO-awarded company guarantees a credible partner, whose superior value is the quality of their products or services.