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Terms & Conditions

Terms and Conditions

Terms and Conditions for individual clients

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Terms and Conditions for business clients

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Since maintaining the high-quality standards in your translation projects is our priority, the results of our activities should be fully satisfactory. We believe our internal statistics on justified complaints from our clients, which account for just 0.3% of all orders, confirm that. This result shows us that we are moving in the right direction, as well as provides an additional impulse to further maintain the level of service provided.

What do we do with the 0.3% of orders that came up with complaints? We treat them as an opportunity to better understand your expectations, so as to pay even more attention to every detail in the future. In consultation with our translators, we always strive to find the fastest and most advantageous solution so that you are fully satisfied with our cooperation. Therefore, if you have any hints that might help us better respond to your needs, please let us know.